Contact information

Last updated: 24 March 2025

bravunet.com is owned and operated by:

WORLDWIDE BILLION TRADING ENTERPRISES LIMITED
Trading as Bravunet
485 Castle Peak Road, Flat/Rm 11, 3/F, Kowloon Plaza
Lai Chi Kok, Kowloon
Hong Kong SAR

Customer service

Email: info@bravunet.com

Email is the only channel we monitor, and it is the fastest way to reach us. We reply to every message within 1 business day, Monday to Friday. Messages sent at a weekend or on a public holiday are answered on the next business day.

What to include

For anything about an existing order, please include your order number and the email address you used at checkout. For a return, exchange or damage claim, photographs of the item and its packaging help us resolve it in one reply.

Other enquiries

Sizing and fit questions, wholesale enquiries, press requests and privacy requests all go to the same address: info@bravunet.com.